eBillingHub support is available to all users with an active subscription. Getting started is simple. All you need is an active connection to the Internet, a Microsoft Operating System, and Microsoft Internet Explorer version 7.0 or greater. To open a support ticket, contact us via phone, email us, or use the link below to submit a ticket via our Online Support Portal. If you have an open ticket with our support team, please ensure to include the ticket number in all communications.

Hotline Support

Phone: +1 888 252 2607, option 2 for Support


Online Support Portal »

Business Hours Monday-Friday: 7:00AM – 8:30PM Eastern Standard Time

2016 Support Holidays
New Year’s Day January 1
Martin Luther King Day January 18
Washington’s Birthday February 15
Memorial Day May 30
Independence Day July 4
Labor Day September 5
Thanksgiving Day November 24
Day After Thanksgiving November 25
Christmas Day December 26 (Observed)