Where can I find invoice information and a record of the invoice status changes within eBillingHub for an invoice that is already paid and no longer being tracked on the Active Invoices page?
The best way to see invoice information, including a history of the status changes, for invoices that are no longer active, is by running the Invoice History report. The Invoice History report can be accessed directly under the Trackingmenu, by selecting the Invoice History option, or by following the below steps to access the report under the Reports / Dashboards section of eBillingHub.
- While logged into eBillingHub, go under Reports to Reports / Dashboards.
- Within the Billing tab, select the Invoice History link.
- Enter the invoice number and then click the Retrieve button.
In order to access this report as well as any other eBillingHub reports, your eBillingHub account has to have the Reporting user access role enabled by your firm’s eBillingHub administrator.