Allegient has attempted to deduct more from my invoice than my maximum deduction allowance and as a result my submission has been cancelled. How can I successfully complete the submission?
You will need to update the deduction allowance on the Allegient Vendor Connectivity page in eBillingHub. You can change the minimum deduction or maximum deduction (as a percentage of the invoice total) to be larger than the attempted deduction so that the invoice will be valid for submission.
- Log in to eBillingHub
- Click on Configuration | Configure eBilling Vendor Connectivity
- Click on the Allegient link
- Update the Minimum or Maximum Deduction Allowed